
State Farm® Insurance Agent Emond Richardson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Callahan
May 13, 2025
"Diana Ulivanova at Emond's operation was efficient and professional in processing changes I had to my policy. Easy to communicate insurance matters; something that is rare in the insurance world..."
"Thank you for your fantastic review, William! We're delighted to hear that Diana provided you with efficient and professional service while handling your policy changes. We strive to make communication as easy as possible, and it’s great to know we succeeded in your case. Your feedback is greatly appreciated, and if you have any more questions or need further assistance, we're here to help! -Emond"
Giga Sebua
May 9, 2025
"Bad service. I do not recommend to anyone."
"Thanks for the glowing review, Giga! Albina enjoyed working with you and appreciates your feedback. Thank you for placing your trust in the Emond Richardson State Farm team! – Emond "
Bunyod Xaydarkulov
May 5, 2025
"BRIAN LEWIS mne pomog balshoy spasibo"
"Привет, Bunyod, спасибо, что оставили отзыв о Брайане. Наша команда рада слышать, что он смог помочь вам со всеми вашими потребностями и сделать это на уровне 5-звездочного обслуживания! Мы действительно ценим, что вы выбрали нас для ваших страховых нужд, и мы с нетерпением ждем возможности помочь вам снова в ближайшее время. Пожалуйста, свяжитесь с нами, если у вас есть какие-либо вопросы! -Emond Hi Bunyod, thank you for leaving a review for Brian. Our team is glad to hear that he was able to help you with all your needs, and to do it at a 5-star service level! We truly appreciate you choosing us for your insurance needs, and we look forward to helping you again soon. Please reach out if you have any questions! -Emond"
Rustam Yusupov
April 30, 2025
"Уважаемые Кто хочет сделать себе страховку? Посетите поэтому адресу тут работает господин Брайан он вам поможет в страховании."
"Здравствуйте, Рустам, спасибо, что написали нам отзыв. Мы рады слышать, что наш сервис был отличным и что мы помогли вам со всеми вашими потребностями. Пожалуйста, дайте нам знать, если мы сможем вам чем-то помочь в будущем. -Emond Hello Rustam, thank you for writing us a review. We are happy to hear that our service has been great and that we have helped you with all your needs. Please let us know if there is anything we can assist with in the future. -Emond"
Mohamed Musleh
April 29, 2025
"Customer service was great. She was very kind and patient. Service was done very quickly and efficiently."
"Thank you so much for your kind review, Mohamed! We’re thrilled you had such a positive experience with our team. Providing kind, patient, and efficient service is our goal, and we’re so glad we could meet your expectations. If you ever need anything else, don’t hesitate to reach out. Thanks again for your support! – Emond "
Alaa naga
April 29, 2025
"Brian, the right man to talk to if you need auto insurance"
"Thank you for the shoutout! We're glad to hear Brian made a strong impression—he knows his stuff and is ready to help! We appreciate you taking the time to share your experience, and we look forward to assisting you again! - Emond"
Catherine Ivasyuk
April 26, 2025
"Brian is a good agent who is always ready to provide information! He explained everything and went step by step to make sure everything was correct and complete. Also, he recommended doing the Driver Safety Training to receive an additional discount. Recommend working with Brian!"
"04/29/2025 Updated: Thank you so much, Catherine, for your kind words! We're thrilled to hear that Brian took the time to walk you through things carefully and made sure all the details were handled properly. It's wonderful that he was able to help you. We appreciate your recommendation and are grateful for the opportunity to work with you! - Emond 10/24/2023 Catherine, we're pleased to hear about your positive experience with Brian. Your feedback is greatly appreciated, and we're here to assist you whenever you have questions or need assistance. Thank you for choosing our Emond Richardson State Farm Family! - Emond"
Nicholas Natoli
April 25, 2025
"I recently had the pleasure of coming to the office one ave u . I was assisted by a wonderful customer service rep. By the name of Diana. She was extremely knowledgeable, & pleasant in the 15 min we spoke regarding my policy . She made sure everything was clear . Thank you. . Great help"
"Thank you so much for taking the time to share your experience, Nicholas! We're thrilled to hear that Diana provided such knowledgeable and pleasant service during your visit. It's important to us that things are simple to understand, and we're glad Diana was able to assist you so well. We truly appreciate your feedback and look forward to helping you again whenever you need us! - Emond"
Amy Dwan
April 25, 2025
"Professional, helpful"
"Thank you so much for the kind words, Amy! We're glad to hear you found our team experienced and helpful. It was a pleasure assisting you, and we look forward to being here whenever you need us! - Emond"
Yelena Oleynikova
April 22, 2025
"I spoke with Diana this morning regarding my billing issues- she was helpful, polite and assistive. Thank you!"
"Updated: Hi Yelena, thank you for providing a great review of Diana and her service. We are delighted to know that she was helpful, polite, and assistive with your issues. We truly appreciate you taking the time to do this and for choosing us for your insurance needs. Please let us know if we can help in any way in the future. We will always be here for you! -Emond Thanks so much, Yelena! Iskandar is awesome and a great asset to the team. We appreciate your review. - Emond"
24hrLu
April 18, 2025
"Zeenath assisted me in an auto policy and also informed me of the benefit of bundling my home insurance. She quoted me on a policy that saved me money and that also provided the same coverages. I appreciate her patience with me as I was in disbelief and asked 100 questions regarding her quote. Needless to say I am a new member of the State Farm family."
"24hrLu, Thank you so much for sharing your experience! We’re thrilled to hear that Zeenath was able to assist you with your auto policy and explain the benefits of bundling your home insurance. It's fantastic that she was able to save you money while providing you with the coverage you need. We appreciate your curiosity and questions—it's important to us that our customers feel informed and confident in their decisions. Welcome to the State Farm family! We're excited to have you with us and look forward to serving you in the future! -Emond"
Alexander V
April 15, 2025
"Saad Ahmed I dealt with Saad Ahmed today for car insurance and I couldn't be happier with the experience. Very helpful, easy to talk to, and made the whole process much less stressful than I expected. Would definitely recommend!"
"Thank you, Alexander, for leaving this delightful review. We are glad to know that Saad was able to assist you and help make the insurance process much less stressful. We thank you for choosing us and for your recommendation. Please let us know if we can assist you in the future! -Emond"
Almas Baigurmanov
April 14, 2025
"Diana, thank you so much, great service!"
"Thank you so much, Almas! We're thrilled to hear you had a positive experience with Diana. She truly goes above and beyond for everyone she helps. We appreciate you taking the time to share your feedback! - Emond"
Xinyi Nam
April 13, 2025
"Had a very positive experience working with Diana Ulivanova to change some details on my auto insurance policy via email last month. She was clear about letting me know how the changes would affect discounts, answered all questions I had, and was overall very patient and quick to help."
"Thank you, Xinyi, for taking the time to share your experience! We’re so glad to hear that Diana made the process smooth and helpful for you. Her clear communication and patience truly make a difference when navigating updates like these. We appreciate your thoughtful feedback and look forward to being here whenever you need support. - Emond "
Mary Anne Catalano
April 11, 2025
"Nicole was wonderful! Took payments, and clarified acct info. for me. 👍"
"Thank you for your thoughtful review, Mary! We’re so glad Nicole was able to assist you and make things clear and straightforward. Your feedback means a lot, and we’re here if you need anything else. Thanks again for taking the time to share your experience! - Emond"
Rich H.
April 9, 2025
"Spoke with Nicole from Statefarm she was very helpful and knowledgeable"
"Thank you for your kind review, Rich! We’re so glad to hear that Nicole was able to assist you with her helpfulness and knowledge. If you ever need anything else, don't hesitate to reach out. We’re here to help! - Emond"
Roman IAMASHKIN
April 9, 2025
"⭐⭐⭐⭐⭐ Хочу поблагодарить за безупречный сервис двух замечательных специалистов — **Диану** и **Бернарда**! **Диана** — это образец профессионализма, доброты и отзывчивости. Она не просто подобрала мне идеальный страховой вариант, но и сделала это с искренней заботой, подробно ответив на все вопросы. С ней приятно иметь дело, потому что она не только эксперт, но и душевный человек! Отдельное спасибо **Бернарду** за помощь! Он проявил максимальную вежливость и оперативность, сразу направив меня к нужному специалисту. Благодаря его внимательности и чуткости процесс решения моего вопроса стал быстрым и комфортным. Если вам нужны страховые агенты, которые действительно работают для клиента, — **Диана и Бернард** лучший выбор! Спасибо вам за отличный сервис и человеческое отношение! 😊 **P.S.** Такие специалисты — настоящая ценность компании! Рекомендую всем! ⭐⭐⭐⭐⭐ I would like to express my sincere gratitude to two outstanding professionals—**Diana** and **Bernard**—for their exceptional service! **Diana** is the epitome of professionalism, kindness, and responsiveness. She didn’t just find me the perfect insurance solution—she did so with genuine care, patiently answering all my questions in detail. Working with her is a pleasure because she’s not only an expert but also a warm and thoughtful person! A special thank you to **Bernard** for his assistance! He was extremely polite and efficient, promptly directing me to the right specialist. Thanks to his attentiveness and professionalism, the entire process was smooth and hassle-free. If you’re looking for insurance agents who truly prioritize their clients’ needs—**Diana and Bernard** are the best choice! Thank you both for your outstanding service and human touch. 😊 **P.S.** Professionals like them are a true asset to any company—highly recommended!"
"Thank you so much for your wonderful review, Roman! We’re delighted to hear that both Diana and Bernard provided you with exceptional service. It’s fantastic to know that Diana’s professionalism and genuine care made such a positive impact on your experience. We’re also glad that Bernard’s efficiency and attentiveness contributed to a smooth process for you. Your kind words and recommendations mean a lot to us, and we’re proud to have such dedicated professionals on our team. If you ever need assistance in the future, don’t hesitate to reach out. Thank you again for your support! 😊 -Emond *** Большое спасибо за ваш чудесный отзыв, Роман! Мы очень рады слышать, что Диана и Бернар предоставили вам исключительное обслуживание. Приятно знать, что профессионализм и искреннее внимание Дианы оказали такое положительное влияние на ваш опыт. Мы также рады, что эффективность и внимательность Бернара способствовали тому, чтобы процесс прошел гладко. Ваши добрые слова и рекомендации очень важны для нас, и мы гордимся тем, что у нас есть такие преданные профессионалы в команде. Если вам когда-либо понадобится помощь в будущем, не стесняйтесь обращаться к нам. Еще раз спасибо за вашу поддержку! 😊 - Эмонд"
Gino M.
April 7, 2025
"We have multiple policies with this office, they always provide great service and have good prices!"
"Thank you, Gino, our team truly appreciates the kind feedback you have provided. We are glad to know that our service and coverage are both great. We look forward to working with you again so please let us know if you are ever in need of assistance. Thank you for trusting us with your insurance needs! -Emond"
Nikoloz Koberidze
April 4, 2025
"braian is best and amazing agent"
"Thank you so much for your fantastic review, Nikoloz! We're thrilled to hear that you had such a positive experience with Brian. He truly is dedicated to providing the best service possible. If you need any further assistance in the future, don’t hesitate to reach out! -Emond"
Olga M
April 4, 2025
"Diana was great, kept me in the loop about all updates and developments on my policies. Timely followed up on all required documents And overall was a pleasure to work with. Thank you Diana!"
"Olga, Thank you for the fantastic review! We're delighted to hear that Diana provided you with excellent service and kept you updated on your policies. Her commitment to timely follow-ups and communication truly makes a difference. We’ll be sure to pass along your praise to her. If you need any further assistance, please don’t hesitate to reach out. We appreciate your support! -Emond"
Victoria Kano
April 2, 2025
"I had an excellent experience with Diana, who went above and beyond to assist with both homeowners insurance and car insurance. She seamlessly coordinated with my mortgage bank to ensure all documents were correctly handled and submitted on time. She paid attention to detail and communicated phenomenally. On top of that, provided clear and thorough explanations regarding my auto insurance policy! Thank you!!"
"Thank you for sharing your experience, Victoria! We're so glad to hear that Diana provided such attentive and thorough assistance. Coordinating and making sure things are handled smoothly is precisely the kind of support we strive to offer. Your kind words mean a lot, and we appreciate the opportunity to help. If you ever need anything, don't hesitate to reach out. Thanks again! - Emond"
Elana R
April 2, 2025
"Diana U was extremely helpful. I had an issue with the DMV and she was able to mitigate the issue within a day. Very nice office in general - all people I've spoken with were very helpful and professional. Also spoke with Saad Ahmed who was very personable, explained all of my coverage and under what circumstances each type could be used."
"Hi Elana, thank you for sharing your kind review. Our team strives to provide exceptional service, so we are beyond excited to see that Diana and Saad were able to achieve this with you. We are here to assist you so please let us know if you need anything in the future! -Emond"
Yehuda Lichtman
March 30, 2025
"was very patient and helpful! thank you!"
"Thank you for your kind words, Yehuda! We're so glad to hear that you had a positive experience and that our team was able to assist you. Your support means a lot, and we appreciate you taking the time to share your feedback. If you ever need anything, we're here to help! - Emond"
Jasmin Hernandez
March 26, 2025
"Bernard is the reason for this 5-Star review. He helped clarify some concerns I had regarding my policy with professionalism and competence. His attention to detail also helped uncover some other issues that I was not notified of by previous agents. His proactive approach to retaining clients is exactly what this company needs. Thank you Bernard!"
"Thank you for sharing your experience, Jasmin! Bernard's dedication to providing precise and thorough assistance makes a difference, and we're glad he was able to address your concerns while uncovering details. His proactive approach speaks volumes, and we appreciate you recognizing his efforts. We're grateful to have him on our team and for your kind words. If you ever need anything, don't hesitate to reach out! – Emond"
Steven Yee
March 22, 2025
"I had the pleasure of working with Tina, who I can confidently say is the best! She’s incredibly friendly, takes the time to answer every question, and makes sure you understand every step of the process. Most importantly, she genuinely cares about her clients and worked hard to help me save money. If you're looking for an agent who is knowledgeable, patient, and truly has your best interests at heart, Tina is the one! Highly recommend!"
"Hi Steven, thank you for sharing your kind review of Tina. We are glad to see that she has provided great service and showed how much she truly cares about all our customers. Thank you for the recommendation and for choosing us for your insurance needs. We look forward to seeing you soon so please do not hesitate to ask us any questions! -Emond"