Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeane Marie Colon

Jeane Marie Colon

November 21, 2025

5  out of  5
rating by Jeane Marie Colon
"⸻ I recently needed to update my auto policy after purchasing a new car, and Bernard was the primary person who assisted me throughout the process. Although the office was understaffed and the updates took longer than expected, he remained professional, courteous, and patient from start to finish. Several adjustments had to be made, including adding the second name to the policy, correcting the details so it reflected a new vehicle with new plates rather than a plate transfer, and updating the bank information for the loan. Another associate did help with the binder-related changes, but Bernard handled the majority of the corrections and ensured everything was properly updated. While I did receive some conflicting information from other team members, Bernard consistently stepped in, clarified the issues, and made the necessary adjustments without hesitation. I truly appreciate his diligence, thoroughness, and commitment to providing great service despite a heavy workload. His efforts are the reason I’m leaving a five-star review."
We responded:
"Thank you, Jeane, so much for your thoughtful and detailed review! We're delighted to hear that Bernard provided you with professional, courteous, and patient service throughout the policy update process. We're glad Bernard was able to step in, clarify everything, and ensure all your updates were handled accurately. Your kind words about his diligence and commitment mean a lot to us and to him personally. We truly appreciate your five-star rating and look forward to continuing to serve you in the future! -Emond"
Profile photo of York Sing Chan

York Sing Chan

November 19, 2025

5  out of  5
rating by York Sing Chan
"Bernard Kleyman was amazing! Very helpful, thorough and get's the job done. Thank you from the bottom of my heart. Very good people here."
We responded:
"York, thank you for your feedback! We're happy Bernard was able to assist you thoroughly and get the job done. Your support is invaluable! Let us know if there's anything else we can assist you with. -Emond"
Profile photo of Apostle Roberto Robinson Sr. Ph.D

Apostle Roberto Robinson Sr. Ph.D

November 18, 2025

5  out of  5
rating by Apostle Roberto Robinson Sr. Ph.D
"Diana Ulivanova was very helpful; she was calm and professional."
Profile photo of Daniel Kovacs

Daniel Kovacs

November 15, 2025

5  out of  5
rating by Daniel Kovacs
"Brian came in Saturday morning to help me with my tricky schedule, and he was fast, straightforward and just an amazing employee all together…i wish more insurance agents were like Brian, keep up the good work!"
We responded:
"Thank you so much for your kind words, Daniel! We're thrilled to hear that Brian was able to accommodate your tricky schedule and provide fast, straightforward service. We'll be sure to pass along your compliments to him. Your feedback means a lot to us and motivates our team to keep up the great work! -Emond"
Profile photo of Thomas Good

Thomas Good

November 14, 2025

5  out of  5
rating by Thomas Good
"Katia and Brian"
We responded:
"We’re honored by your positive feedback, Thomas! We're happy Katia and Brian were able to help you. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Emond"
Profile photo of Ben Kicic

Ben Kicic

November 13, 2025

5  out of  5
rating by Ben Kicic
"David is absolutely the best - very helpful with a semi-complex and unusual insurance request that several other insurance companies would not even entertain. Do not hesitate to work with him and the team!! Also, really great insurance price."
We responded:
"Thank you Ben, so much for your wonderful review! We're delighted to hear that David was able to assist you with your unique insurance needs and provide excellent service. Your recommendation means a lot to us, and we're glad you found great value with our pricing. We'll be sure to share your kind words with David and the team! -Emond"
Profile photo of bayram kaya

bayram kaya

November 12, 2025

5  out of  5
rating by bayram kaya
"Brian explained my life insurance to me in a way that i could understand i felt do at ease speaking with him. I highly recommend this office. Thank you so much"
We responded:
"Bayram, Thank you for your kind review! We're so happy to hear that Brian was able to explain your life insurance clearly and make you feel at ease. Your recommendation means a lot to us, and we appreciate your trust in our office. Thank you for choosing us! -Emond"
Profile photo of Always on the Move

Always on the Move

October 28, 2025

5  out of  5
rating by Always on the Move
"Tina is awesome. Great experience. She helped secure a better housing policy now my mother can breathe knowing that everything is covered."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Tina provided you with such excellent service and helped secure a better housing policy for your mother. It means a lot to us that she can now feel安心 knowing everything is covered. We'll be sure to share your kind words with Tina! If you ever need anything else, we're here to help. -Emond"
Profile photo of Bianca Villaroel

Bianca Villaroel

October 28, 2025

5  out of  5
rating by Bianca Villaroel
"Tina really helped with me with coverage for my home. She explained everything thoroughly and thoughtfully. I would recommend to see her for any kind of coverage for auto , home and life."
We responded:
"Thank you, Bianca, so much for your fantastic 5-star review! We're delighted to hear that Tina provided thorough and thoughtful assistance with your home coverage. Your recommendation means a lot to us, and we're glad you feel confident trusting her for auto, home, and life coverage. If you ever need further assistance, don’t hesitate to reach out! -Emond"
Profile photo of Barbara Grossman

Barbara Grossman

October 28, 2025

5  out of  5
rating by Barbara Grossman
"JUSTIN AND TINA were wondering and polite and very accommodating. Will definitely recommend them highly"
We responded:
"Barbara, Thank you for your glowing 5-star review! We're so happy to hear that Justin and Tina were wonderful, polite, and accommodating. Your high recommendation means a lot to us. We look forward to assisting you again in the future! -Emond"
Profile photo of Christine Yaptangco

Christine Yaptangco

October 23, 2025

5  out of  5
rating by Christine Yaptangco
"I recently bought new car and had to switch over my insurance. Diana was very helpful, friendly and most importantly, fast!"
We responded:
"Thank you, Christine, for your fantastic 5-star review! We're thrilled to hear that Diana was helpful, friendly, and quick in assisting you with your insurance switch. Congratulations on your new car, and please don't hesitate to reach out if you need anything else!"
Profile photo of kimberly morales

kimberly morales

October 22, 2025

5  out of  5
rating by kimberly morales
"Diane was so sweet and helpful. Extremely professional and patient with me a very pleasant experience thank you"
We responded:
"Kimberly, Thank you so much for your kind words! We're thrilled to hear that Diane provided you with such a pleasant and professional experience. Your satisfaction means a lot to us, and we truly appreciate your feedback! -Emond"
Profile photo of Lynn Borodach

Lynn Borodach

October 16, 2025

5  out of  5
rating by Lynn Borodach
"Diana competently explained my 3 insurance policies with State Farm Insurance. She informed me of available discounts I am not taking advantage of. Diana confirmed that I understood everything we discussed. I am very happy using Emond Richardson as my State Farm agent (for over 15 years). Their business has always been available and willing to assist me with payments, completing documents and answering my questions."
We responded:
"Lynn, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Diana provided clear and thorough explanations of your insurance policies and helped you take advantage of available discounts. It's great to know that our team has been a reliable and supportive partner for you over the past 15 years. We truly appreciate your loyalty and look forward to continuing to assist you with all your insurance needs! -Emond"
Profile photo of Akaartaakim Akaartaakim

Akaartaakim Akaartaakim

October 15, 2025

5  out of  5
rating by Akaartaakim Akaartaakim
"ძალიან დამეხმარეთ , მადლობელი ვარ კარგი მომსახურებისთვის ბრაინ."
We responded:
"დიდი მადლობა თქვენი კეთილი სიტყვებისთვის, Akaartaakim! მიხარია, რომ ბრაიანმა შეძლო დაგეხმაროთ და მოგეწოდებინა ის მომსახურება, რასაც იმსახურებდით. თქვენი მადლიერება ჩვენთვის ძალიან მნიშვნელოვანია და მოხარული ვიქნებით კვლავ დაგეხმაროთ მომავალში. -ემონდ Thank you so much for your kind words, Akaartaakim! I'm glad Brian could assist you and provide the service you deserved. Your appreciation means a lot to and we look forward to helping you again in the future. -Emond"
Profile photo of Kevin Lopez

Kevin Lopez

October 13, 2025

5  out of  5
rating by Kevin Lopez
"Dina is awesomeeeee"
We responded:
"We agree, Kevin! Thank you for the great review! -Emond"
Profile photo of Elsie Quiles

Elsie Quiles

October 10, 2025

5  out of  5
rating by Elsie Quiles
"Diana U was incredibly efficient. She shared her screen with me remotely to review my policies and explained each one thoroughly. I’ve been with StateFarm for many years now and never have I had such thorough service where I receive calls to keep me updated on my policy and try to find additional discounts. #teamStateFarm #goDianaU"
We responded:
"Thanks, Elsie! We are always here to help. I appreciate your review and recommendation of my office. Michael is a great addition to the team. -Emond"
Profile photo of Nbm

Nbm

October 9, 2025

5  out of  5
rating by Nbm
"Хорошее агентство, спасибо за помощь Диана!"
We responded:
"Updated 10/09/2025: Thank you for your wonderful 5-star review! We're glad to hear that Diana was able to assist you and provide great service. We appreciate your support and look forward to helping you again in the future! -Emond Спасибо за ваш замечательный отзыв с пятью звёздами! Мы рады слышать, что Диана смогла вам помочь и предоставить отличное обслуживание. Мы ценим вашу поддержку и с нетерпением ждём возможности помочь вам снова в будущем! – Эмонд Updated 02/21/2025: Thank you for your kind words! We're glad Diana was able to assist you, and we appreciate you taking the time to share your experience. If you need anything else, don’t hesitate to reach out. Thanks again! – Emond Спасибо за ваши добрые слова! Мы рады, что Диана смогла вам помочь, и благодарим вас за то, что нашли время поделиться своим опытом. Если вам понадобится дополнительная помощь, не стесняйтесь обращаться к нам. Ещё раз спасибо! — Emond You're very welcome! It was a pleasure assisting you. If you need anything else, please don't hesitate to reach out! -Emond"
Profile photo of zehabah shalouh

zehabah shalouh

October 9, 2025

5  out of  5
rating by zehabah shalouh
"Where do I start? Walked in, let me Very great customer service I met a server named Tina She literally saved me from a lot of damage things. I never knew I had insurance and fraud. Until she told me how to sort this out now I’m looking forward working with the State Farm There are literally a family now like they say, but they actually do mean when they will help you I got cleared from five different other than never had better doesn’t even exist"
We responded:
"Zehabah, Thank you so much for your amazing 5-star review! We're thrilled to hear that Tina was able to help you navigate through such a difficult situation and provide exceptional service. It means a lot to us that you feel like part of the family here at State Farm. We're committed to being here for you every step of the way and look forward to continuing to support you in the future!-Emond"
Profile photo of Luis Rodriguez

Luis Rodriguez

October 7, 2025

5  out of  5
rating by Luis Rodriguez
"Ive been with State Farm about 1 year now. The service I receive from this branch is always amazing. Im constantly on the road but their service over the phone is exceptional. Today I had the pleasure of working with Diana to cancel a policy. Thank you Diana."
We responded:
"Thank you so much for your wonderful 5-star review, Luis! We're thrilled to hear that you've had an amazing experience and that our service meets your needs while you're on the road. Diana will be happy to know she could assist you. We truly appreciate your trust in State Farm and look forward to serving you for many years to come! -Emond"
Profile photo of 24hrLu

24hrLu

October 7, 2025

5  out of  5
rating by 24hrLu
"Zeenath assisted me in an auto policy and also informed me of the benefit of bundling my home insurance. She quoted me on a policy that saved me money and that also provided the same coverages. I appreciate her patience with me as I was in disbelief and asked 100 questions regarding her quote. Needless to say I am a new member of the State Farm family."
We responded:
"24hrLu, Thank you so much for sharing your experience! We’re thrilled to hear that Zeenath was able to assist you with your auto policy and explain the benefits of bundling your home insurance. It's fantastic that she was able to save you money while providing you with the coverage you need. We appreciate your curiosity and questions—it's important to us that our customers feel informed and confident in their decisions. Welcome to the State Farm family! We're excited to have you with us and look forward to serving you in the future! -Emond"
Profile photo of ADJ

ADJ

October 7, 2025

5  out of  5
rating by ADJ
"Excellent customer service!"
We responded:
"We’re honored by your positive feedback, ADJ! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Emond"
Profile photo of Peter Iulo

Peter Iulo

October 2, 2025

5  out of  5
rating by Peter Iulo
"They made it super easy to switch from my older, overpriced insurance. Thank you Tina, part of their sales team for all the help."
We responded:
"Thank you so much for your wonderful 5-star review Peter! We're thrilled to hear that Tina and our sales team made switching your insurance easy and hassle-free. We appreciate your kind words and look forward to continuing to provide you with excellent service! -Emond"
Profile photo of Oswald Evelyn

Oswald Evelyn

September 25, 2025

5  out of  5
rating by Oswald Evelyn
"Tina did an excellent job."
We responded:
"Oswald, Thank you for your 5-star review! We're glad to hear that Tina did an excellent job assisting you. We appreciate your feedback and are here for any future needs! -Emond"
Profile photo of Nato Khmelidze

Nato Khmelidze

September 24, 2025

1  out of  5
rating by Nato Khmelidze
"I am extremely disappointed with this company! Every time, they raise my premium by a hundred dollars and come up with ridiculous excuses. Their latest explanation was that there are too many cars in New York, so the price had to go up. But I’ve been insured with them for five years, and only this past year they suddenly increased my rate without reason. I have a clean record, I have never once needed their services, and yet they keep charging me more. It’s truly shameful!"
We responded:
"Nato, We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously. Please reach out to us directly if you'd like to discuss further. -Emond"
Profile photo of Muhammad Ahmed

Muhammad Ahmed

September 19, 2025

1  out of  5
rating by Muhammad Ahmed
"Seriously staffs need to be replaced here, because none of them seem to have any duty except just show up and leave from there Very disappointed"