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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Dalmau

May 20, 2026

5  out of  5
rating by Robert Dalmau
"Diana was very patient, kind, and explained my benefits to me effectively."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Emond"
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Valiantsina F

May 19, 2026

5  out of  5
rating by Valiantsina F
"Dealt with Nicole Peña, who updated my insurance policy and confirmed all the changes. She was very professional, courteous and efficient! Thank you Nicole!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. -Emond"
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Jack M

May 14, 2026

5  out of  5
rating by Jack M
"Very helpful. Thank you."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us to know that you had such a wonderful experience with us! Please reach out for any more insurance needs. -Emond"
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Patti Pappagallo

May 14, 2026

5  out of  5
rating by Patti Pappagallo
"I have been dealing with this agency for approximately 5 years now. The employees are always wonderful and courteous. Emond runs this office with perfection. I had to update my information/plan today and spoke with Diana. She made the process seem flawless. She was very professional and it was a pleasure speaking with her. I highly recommend this office for all your insurance needs."
We responded:
"Thank you for being a part of our Brooklyn family for the past 5 years, Patti! We greatly appreciate your loyalty and kind words about our team. We're thrilled to hear that you've had a positive experience with our team member Avionne. Providing excellent service and making the insurance process as smooth as possible is our goal. We'll make sure to pass on your compliments to her! If you ever have more questions or need assistance in the future, don't hesitate to reach out. -Emond"
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William Callahan

May 14, 2026

5  out of  5
rating by William Callahan
"Diana Ulivanova at Emond's operation was efficient and professional in processing changes I had to my policy and suggesting appropriate tweaks. Easy to communicate insurance matters."
We responded:
"Thank you for your fantastic review, William! We're delighted to hear that Diana provided you with efficient and professional service while handling your policy changes. We strive to make communication as easy as possible, and it’s great to know we succeeded in your case. Your feedback is greatly appreciated, and if you have any more questions or need further assistance, we're here to help! -Emond"
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arnold borisza

May 11, 2026

5  out of  5
rating by arnold borisza
"Good service and fast service!!"
We responded:
"Thank you so much for the 5-star review of our team! We deeply appreciate your kind words. -Emond"
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Melissa Wu

April 30, 2026

5  out of  5
rating by Melissa Wu
"The services and communication provided by Bernard was very helpful. He knew exactly what was best for me and my budget but still being properly covered. Will recommend!"
We responded:
"Melissa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us—we are always here to help! -Emond"
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John Adams

April 30, 2026

5  out of  5
rating by John Adams
"I was talking to Bernard about getting a life insurance policy, my parents said it would be a good idea to start one. So they referred me to this office. Bernard was very helpful and had a lot of insight into what I could do in terms of life insurance."
We responded:
"John, Thank you so much for such a wonderful review of our office! We'll be sure to pass on your compliments to Bernard. Let us know if you have any additional questions. -Emond"
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Erik Salazar

April 30, 2026

5  out of  5
rating by Erik Salazar
"I wanted to know more about a renters policy and how it work. Bernard help clarify how it works and it's value. Didn't get it done today but will call back soon to get that renters"
We responded:
"Thank you for the positive review and kind words for Bernard! If you have any insurance-related questions or needs, please feel free to reach out. -Emond"
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Jeff Smith

April 21, 2026

5  out of  5
rating by Jeff Smith
"James provided great service."
We responded:
"Thanks so much for the amazing review, Jeff! We really appreciate your support and will pass on your review to James. If you ever have any questions or need insurance assistance in the future, we are just a message away! -Emond"
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Udelkys Vargas

April 17, 2026

5  out of  5
rating by Udelkys Vargas
"This is a great office..specifically mr.Aaron.. he is a great person..iam very satisfied with the servives...thank you.."
We responded:
"Thank you for your great review, Udelkys! We're pleased that you're so satisfied with our office and service. We look forward to helping you again.. -Emond"
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Tony son

April 17, 2026

5  out of  5
rating by Tony son
"Truly kind and excellent customer service provide"
We responded:
"Tony, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to our office—we are always here to help! -Emond"
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Mark Toro

April 17, 2026

5  out of  5
rating by Mark Toro
"Thanks for your help. Awesome job."
We responded:
"Mark, Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Emond Richardson’s Team. -Emond"
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Daniel Tanhueco

April 14, 2026

5  out of  5
rating by Daniel Tanhueco
"Agents always great and attentive!! Thanks to Saad for helping us out with our new policy. Highly recommend"
We responded:
"Update: 08/07/2024 Thank you, Daniel! We’re thrilled to hear that Aaron made things clear and concise with your plan. Your kind words mean a lot to us, and we appreciate your recognition of our entire team! -Emond Thank you Daniel for the positive review. - Emond"
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Debbe Guercio

April 13, 2026

5  out of  5
rating by Debbe Guercio
"Very helpful"
We responded:
"Debbe, Thank you for your 5 star review! We are thrilled to hear you had a wonderful experience with our State Farm agency. -Emond"
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RymbowSliceYT Renee UwU

April 8, 2026

5  out of  5
rating by RymbowSliceYT Renee UwU
"James was pretty helpful and provided great service! 👍"
We responded:
"Thank you so much for the 5-star review of James and our State Farm Team! We deeply appreciate your kind words. -Emond"
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Sholem Felberbaum

April 6, 2026

5  out of  5
rating by Sholem Felberbaum
"Edmond Richardson was really helpful and gave me a really good customer service"
We responded:
"Thank you for your 5-star review, Sholem! We are grateful for your positive feedback of our team! -Emond"
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Christal Baka Gordon

April 2, 2026

5  out of  5
rating by Christal Baka Gordon
"My rates went down this year with no change to my policy. But what’s also great is the staff at this office, kind, helpful, courteous, well informed."
We responded:
"Thank you for the wonderful 5-star review, Christal! We are so happy you had a wonderful experience with our team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Emond"
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Mokhigul Ilhomova

April 2, 2026

5  out of  5
rating by Mokhigul Ilhomova
"James quickly identified and resolved issues I had been dealing with for months. I really appreciate his efficiency and support—thank you!"
We responded:
"Thank you for your great review, Mokhigul! We'll be sure to pass on your review to James. If you have any insurance-related questions or needs, please feel free to reach out. -Emond"
Profile photo of Jahaira Echevarria

Jahaira Echevarria

April 2, 2026

5  out of  5
rating by Jahaira Echevarria
"Muy buen services"
We responded:
"Jahaira, thank you for the 5-star feedback. We know you have a lot of options, so thank you for trusting your local State Farm team in Brooklyn, NY for your insurance needs. We look forward to servicing you again in the future. – Emond "
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Marisa Malone

April 2, 2026

5  out of  5
rating by Marisa Malone
"It’s not everyday that you encounter an associate like Saad Ahmed. From our first conversation, it was completely obvious to me that I was dealing with someone of experience and quality. Saad is 500% professional and knowledgeable. He answered all my questions with patience and ease. He makes you feel that you are in truly good hands, fully trustworthy. My experience in dealing with Saad Ahmed is what I wish all professional experiences could be— perfect. Thank you Marisa Malone"
We responded:
"Thank you so much for your wonderful review, Marisa! We are thrilled to hear about your exceptional experience with Saad. His professionalism, knowledge, and dedication to customer service truly set him apart, and we’re so glad he made you feel confident and well taken care of. Your kind words mean the world to us, and we appreciate your support. If you ever need anything, we’re here to help. Thanks again for sharing your experience! - Emond"
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Marat

April 2, 2026

5  out of  5
rating by Marat
"Bernard as always is a great help. He went over my coverage in great detail and was very knowledgeable."
We responded:
"Thank you for your kind words, Marat! We're glad to hear that Bernard was helpful throughout the process. He takes the time to assist customers and make things go smoothly. We appreciate your feedback and look forward to being of service again in the future! - Emond"
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Richard Weaver

April 2, 2026

5  out of  5
rating by Richard Weaver
"Diana was very professional and down to earth, quick and answered all my questions efficiently"
We responded:
"Thank you, Richard, for sharing your positive experience with Aaron! We're pleased to hear that he provided you with professional and efficient service while addressing all your questions. Please let us know if there is anything else that we may assist you with. -Emond"
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saifur chowdhury

March 31, 2026

5  out of  5
rating by saifur chowdhury
"Diana Ulivanova was very helpful. Her response & knowledge was great. She must be valuable person for the State Farm."
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Diana Demidkin

March 27, 2026

5  out of  5
rating by Diana Demidkin
"Great service. Always willing to help"
We responded:
"We are grateful for your 5-star review, Diana! Thanks for taking a moment to share your positive rating of State Farm Agent Emond Richardson’s Team here in Brooklyn . "