
State Farm® Insurance Agent Emond Richardson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nbm
October 9, 2025
"Хорошее агентство, спасибо за помощь Диана!"
"Updated 02/21/2025: Thank you for your kind words! We're glad Diana was able to assist you, and we appreciate you taking the time to share your experience. If you need anything else, don’t hesitate to reach out. Thanks again! – Emond Спасибо за ваши добрые слова! Мы рады, что Диана смогла вам помочь, и благодарим вас за то, что нашли время поделиться своим опытом. Если вам понадобится дополнительная помощь, не стесняйтесь обращаться к нам. Ещё раз спасибо! — Emond You're very welcome! It was a pleasure assisting you. If you need anything else, please don't hesitate to reach out! -Emond"
zehabah shalouh
October 9, 2025
"Where do I start? Walked in, let me Very great customer service I met a server named Tina She literally saved me from a lot of damage things. I never knew I had insurance and fraud. Until she told me how to sort this out now I’m looking forward working with the State Farm There are literally a family now like they say, but they actually do mean when they will help you I got cleared from five different other than never had better doesn’t even exist"
Luis Rodriguez
October 7, 2025
"Ive been with State Farm about 1 year now. The service I receive from this branch is always amazing. Im constantly on the road but their service over the phone is exceptional. Today I had the pleasure of working with Diana to cancel a policy. Thank you Diana."
24hrLu
October 7, 2025
"Zeenath assisted me in an auto policy and also informed me of the benefit of bundling my home insurance. She quoted me on a policy that saved me money and that also provided the same coverages. I appreciate her patience with me as I was in disbelief and asked 100 questions regarding her quote. Needless to say I am a new member of the State Farm family."
"24hrLu, Thank you so much for sharing your experience! We’re thrilled to hear that Zeenath was able to assist you with your auto policy and explain the benefits of bundling your home insurance. It's fantastic that she was able to save you money while providing you with the coverage you need. We appreciate your curiosity and questions—it's important to us that our customers feel informed and confident in their decisions. Welcome to the State Farm family! We're excited to have you with us and look forward to serving you in the future! -Emond"
ADJ
October 7, 2025
"Excellent customer service!"
Peter Iulo
October 2, 2025
"They made it super easy to switch from my older, overpriced insurance. Thank you Tina, part of their sales team for all the help."
"Thank you so much for your wonderful 5-star review Peter! We're thrilled to hear that Tina and our sales team made switching your insurance easy and hassle-free. We appreciate your kind words and look forward to continuing to provide you with excellent service! -Emond"
Oswald Evelyn
September 25, 2025
"Tina did an excellent job."
"Oswald, Thank you for your 5-star review! We're glad to hear that Tina did an excellent job assisting you. We appreciate your feedback and are here for any future needs! -Emond"
Nato Khmelidze
September 24, 2025
"I am extremely disappointed with this company! Every time, they raise my premium by a hundred dollars and come up with ridiculous excuses. Their latest explanation was that there are too many cars in New York, so the price had to go up. But I’ve been insured with them for five years, and only this past year they suddenly increased my rate without reason. I have a clean record, I have never once needed their services, and yet they keep charging me more. It’s truly shameful!"
Muhammad Ahmed
September 19, 2025
"Seriously staffs need to be replaced here, because none of them seem to have any duty except just show up and leave from there Very disappointed"
Rivky Beren
September 17, 2025
"Destiny Foll was super helpful and guided me through understanding auto insurance. She explained things clearly, answered all my questions, and made the whole process way less confusing. Highly recommend her if you need help with insurance!"
Sesly P.
September 11, 2025
"Highly recommend: Auto, Home, and Life insurance that was smoothly processed with the Senior Sales Representative Brian at this location. Thank you for your insight and guidance, Brian. I appreciate the service. No complaints 5*****"
"Sesly, Thank you for reviewing Brian and our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Emond"
Kiril Elkin
September 4, 2025
"Spoke with a representative named Yury at State Farm. He was unprofessional, unfriendly, and offered no real help. When I requested to speak with a manager, he dismissively said she was busy and would call later. Very poor customer service."
"Kiril, Thank you for your feedback. However, we do not have an employee by that name at our agency. It appears there may be some confusion, and you might be referring to another agency in the area. Please feel free to reach out if we can assist you with anything further. -Emond"
gary zimmerman
September 3, 2025
"very polite and helpful"
"Thank you, Gary! We’re glad to hear you found our service polite and helpful. We truly appreciate your support and are here whenever you need us! -Emond"
T G
August 29, 2025
"Excellent"
"Updated 08/29/2025: Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience. Looking forward to serving you again! -Emond Thank you for your wonderful review! I’m thrilled the team and I could create a positive experience for you. If you have additional questions or concerns, don’t hesitate to reach out. Thank you again for your feedback! - Emond"
William Hicks
August 26, 2025
"Tina was an outstanding agent, she helped me with my homeowners and motor vehicle insurance at an affordable yet top notch coverage. I love her personable and kind attitude towards her clientele. She is a irreplaceable employee and state farm is lucky to have her"
"Thank you for your wonderful 5-star review, William! We're thrilled to hear that Tina provided you with outstanding service and helped you find affordable, top-notch coverage for your homeowners and motor vehicle insurance. We agree—Tina’s personable and kind approach makes her truly irreplaceable, and we’re lucky to have her on our team. We appreciate your kind words and look forward to continuing to serve you! -Emond"
Ruth Zeitouni
August 26, 2025
"Love this team a lot helped me to insure my vehicle. Dennis and Malcolm made me feel right at home and comfortable. Great Service!!!!!"
"Updated: Ruth, Thank you so much for your 5-star review! We’re delighted to hear that you had a great experience. Your support means a lot to us, and we look forward to assisting you again in the future! -Emond Ruth, thanks for the great review! Malcolm and Dennis make an excellent team and I’m happy they were helpful. All of us are always here to help. -Emond"
Armen Yegoryan
August 25, 2025
"Absolutely the worst agency I mean I’m not going to reveal my identity but Everyone should know that 80% of agents here are absolutely ridiculous because they never have any idea on anything and the only way that you’d get any discount is by purchasing the useless life insurance with drive safe stuff and honestly if you join this agency they won’t even help you out with anything especially when you move out from your location and ask for help regarding them aiding you with your transfer to another agency long story short avoid them and yall thank me later promise!"
"Thank you for sharing your feedback, Armen. We took a look at our records but were unable to locate anyone by the name provided in your review. Since your identity is not anonymous, we encourage you to reach out to our office directly if you are indeed a customer. We would genuinely like the opportunity to understand your concerns better and assist you. At our agency, we strive to provide knowledgeable service and support to all our clients, including assistance with transfers and discounts. We’re committed to improving and hope to have the chance to help you. -Emond"
Marilyn Ceasar
August 22, 2025
"Very good"
"Hi Marilyn! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Emond"
Ibr Ish
August 18, 2025
"brain lewis is a responsive person, he explained everything to me and I learned everything I needed. Thank him very much"
"Thank you for your fantastic review, Ibr! We're glad to hear that Brian was responsive and took the time to explain everything clearly. It's great to know you feel well informed. We'll be sure to pass along your thanks to him! If you need any further assistance, please don't hesitate to reach out. -Emond"
Rick Eisenberg
August 15, 2025
"I just had an absolutely great experience with Tina this agency....I was able to save hundreds of dollars which, although sometimes is just the right circumstances, is a big win. Tina is very pleasant and enjoyable to deal with; she listens and works with you to get you the most appropriate coverage. NO hard sell, just competence and knowledge. I have been purchasing insurance for almost 50 years, and this is hands down the best experience I have ever had"
"Hi Rick! Thank you so much for your wonderful review! We're delighted to hear that Tina was able to help you save significantly while providing knowledgeable and attentive service. It means a lot to us that, with your extensive experience in insurance, you found this to be your best experience ever. Tina truly cares about finding the right coverage without any pressure, and we’re grateful you recognized that. We look forward to continuing to serve you! -Emond"
Juan Moscol
August 14, 2025
"I had the absolute pleasure of working with Tina, my State Farm agent, and I cannot say enough about how outstanding she is. From the moment we connected, Tina was delightful, charismatic, and incredibly professional. Her depth of knowledge made every step of the process smooth and stress-free, and she took the time to explain everything clearly, ensuring I understood all my options. Tina’s friendly personality and genuine care for her clients set her apart from anyone I’ve worked with before. She is truly a gem in her field, and I would only do business with her. I highly recommend Tina and State Farm to anyone looking for exceptional service and peace of mind. Kind regards Juan Moscol"
"Thank you so much, Juan, for your heartfelt and glowing review! We're thrilled to hear that Tina provided you with such outstanding, professional, and caring service. She truly strives to make every experience smooth and stress-free, and your kind words mean a lot to us. We’re grateful for your recommendation and look forward to being here for you whenever you need us. Thanks again for choosing State Farm! -Emond"
Jamshid Rubinov
August 8, 2025
"Honestly never been so regretful with this agency everyone there has no idea what the hell happens after the claim is opened and they’re focused on just selling more life insurance also whatever questions you ask anybody there nobody actually has any freaking idea Basically I’m very disappointed"
"Jamshid, After reviewing our records from the past three years, we have been unable to locate anyone with your first or last name who has had insurance or claims with our office. Could this review possibly concern a different office? Best, Emond"
Peter Yip
August 4, 2025
"Diana was helpful and friendly. Made getting insurance easy and seamless. Definitely would recommend."
"Updated 08/05/2025: Peter, Thank you so much for your kind words! We're thrilled to hear that Diana made your insurance experience easy and seamless. Your recommendation means a lot to us! If you ever need assistance in the future, we're here to help. -Emond That’s fantastic to read, thanks for your feedback, Peter! David works hard to create a great experience for each Good Neighbor, I’ll make sure he knows you appreciated his help! -Emond"
Miguelito
July 31, 2025
"When I called my State Farm office to resolve an issue in regards of reducing my auto insurance, Bernard Kleyman the receptionist was helpful and was able to add my safety certificate to help reduce my monthly payments. Thank you for everything you have done for me. Miguel Perez"
"Thank you, Miguelito, for your wonderful review! We're glad to hear that Bernard was able to assist you promptly and help reduce your monthly payments. We appreciate your kind words and are always here to support you with any insurance needs. Thanks again for choosing us! -Emond"
Marjona Abdullaeva
July 30, 2025
"Brain сделал все очень удобно и по доступной цене я благодарена"
"Updated 07/31/2025: Marjona, Большое спасибо за ваши добрые слова! Мы рады слышать, что Brian сделал все удобно и по доступной цене для вас. Ваша благодарность очень важна для нас! -Emond Translation: Marjona. Thank you so much for your kind words! We're delighted to hear that Brian made everything convenient and affordable for you. Your gratitude means a lot to us! -Emond Thank you for the 5 stars, Marjona! I’m very happy that Antonio was able to provide some great service and help you out. -Emond"