State Farm® Insurance Agent Emond Richardson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rich H.
April 9, 2025
5
out of
5
rating by Rich H.
"Spoke with Nicole from Statefarm she was very helpful and knowledgeable"
We responded:
"Thank you for your kind review, Rich! We’re so glad to hear that Nicole was able to assist you with her helpfulness and knowledge. If you ever need anything else, don't hesitate to reach out. We’re here to help! - Emond"
Roman IAMASHKIN
April 9, 2025
5
out of
5
rating by Roman IAMASHKIN
"⭐⭐⭐⭐⭐ Хочу поблагодарить за безупречный сервис двух замечательных специалистов — **Диану** и **Бернарда**! **Диана** — это образец профессионализма, доброты и отзывчивости. Она не просто подобрала мне идеальный страховой вариант, но и сделала это с искренней заботой, подробно ответив на все вопросы. С ней приятно иметь дело, потому что она не только эксперт, но и душевный человек! Отдельное спасибо **Бернарду** за помощь! Он проявил максимальную вежливость и оперативность, сразу направив меня к нужному специалисту. Благодаря его внимательности и чуткости процесс решения моего вопроса стал быстрым и комфортным. Если вам нужны страховые агенты, которые действительно работают для клиента, — **Диана и Бернард** лучший выбор! Спасибо вам за отличный сервис и человеческое отношение! 😊 **P.S.** Такие специалисты — настоящая ценность компании! Рекомендую всем! ⭐⭐⭐⭐⭐ I would like to express my sincere gratitude to two outstanding professionals—**Diana** and **Bernard**—for their exceptional service! **Diana** is the epitome of professionalism, kindness, and responsiveness. She didn’t just find me the perfect insurance solution—she did so with genuine care, patiently answering all my questions in detail. Working with her is a pleasure because she’s not only an expert but also a warm and thoughtful person! A special thank you to **Bernard** for his assistance! He was extremely polite and efficient, promptly directing me to the right specialist. Thanks to his attentiveness and professionalism, the entire process was smooth and hassle-free. If you’re looking for insurance agents who truly prioritize their clients’ needs—**Diana and Bernard** are the best choice! Thank you both for your outstanding service and human touch. 😊 **P.S.** Professionals like them are a true asset to any company—highly recommended!"
We responded:
"Thank you so much for your wonderful review, Roman! We’re delighted to hear that both Diana and Bernard provided you with exceptional service. It’s fantastic to know that Diana’s professionalism and genuine care made such a positive impact on your experience. We’re also glad that Bernard’s efficiency and attentiveness contributed to a smooth process for you. Your kind words and recommendations mean a lot to us, and we’re proud to have such dedicated professionals on our team. If you ever need assistance in the future, don’t hesitate to reach out. Thank you again for your support! 😊 -Emond *** Большое спасибо за ваш чудесный отзыв, Роман! Мы очень рады слышать, что Диана и Бернар предоставили вам исключительное обслуживание. Приятно знать, что профессионализм и искреннее внимание Дианы оказали такое положительное влияние на ваш опыт. Мы также рады, что эффективность и внимательность Бернара способствовали тому, чтобы процесс прошел гладко. Ваши добрые слова и рекомендации очень важны для нас, и мы гордимся тем, что у нас есть такие преданные профессионалы в команде. Если вам когда-либо понадобится помощь в будущем, не стесняйтесь обращаться к нам. Еще раз спасибо за вашу поддержку! 😊 - Эмонд"
Gino M.
April 7, 2025
5
out of
5
rating by Gino M.
"We have multiple policies with this office, they always provide great service and have good prices!"
We responded:
"Thank you, Gino, our team truly appreciates the kind feedback you have provided. We are glad to know that our service and coverage are both great. We look forward to working with you again so please let us know if you are ever in need of assistance. Thank you for trusting us with your insurance needs! -Emond"
Nikoloz Koberidze
April 4, 2025
5
out of
5
rating by Nikoloz Koberidze
"braian is best and amazing agent"
We responded:
"Thank you so much for your fantastic review, Nikoloz! We're thrilled to hear that you had such a positive experience with Brian. He truly is dedicated to providing the best service possible. If you need any further assistance in the future, don’t hesitate to reach out! -Emond"
Olga M
April 4, 2025
5
out of
5
rating by Olga M
"Diana was great, kept me in the loop about all updates and developments on my policies. Timely followed up on all required documents And overall was a pleasure to work with. Thank you Diana!"
We responded:
"Olga, Thank you for the fantastic review! We're delighted to hear that Diana provided you with excellent service and kept you updated on your policies. Her commitment to timely follow-ups and communication truly makes a difference. We’ll be sure to pass along your praise to her. If you need any further assistance, please don’t hesitate to reach out. We appreciate your support! -Emond"
Victoria Kano
April 2, 2025
5
out of
5
rating by Victoria Kano
"I had an excellent experience with Diana, who went above and beyond to assist with both homeowners insurance and car insurance. She seamlessly coordinated with my mortgage bank to ensure all documents were correctly handled and submitted on time. She paid attention to detail and communicated phenomenally. On top of that, provided clear and thorough explanations regarding my auto insurance policy! Thank you!!"
We responded:
"Thank you for sharing your experience, Victoria! We're so glad to hear that Diana provided such attentive and thorough assistance. Coordinating and making sure things are handled smoothly is precisely the kind of support we strive to offer. Your kind words mean a lot, and we appreciate the opportunity to help. If you ever need anything, don't hesitate to reach out. Thanks again! - Emond"
Elana R
April 2, 2025
5
out of
5
rating by Elana R
"Diana U was extremely helpful. I had an issue with the DMV and she was able to mitigate the issue within a day. Very nice office in general - all people I've spoken with were very helpful and professional. Also spoke with Saad Ahmed who was very personable, explained all of my coverage and under what circumstances each type could be used."
We responded:
"Hi Elana, thank you for sharing your kind review. Our team strives to provide exceptional service, so we are beyond excited to see that Diana and Saad were able to achieve this with you. We are here to assist you so please let us know if you need anything in the future! -Emond"
Yehuda Lichtman
March 30, 2025
5
out of
5
rating by Yehuda Lichtman
"was very patient and helpful! thank you!"
We responded:
"Thank you for your kind words, Yehuda! We're so glad to hear that you had a positive experience and that our team was able to assist you. Your support means a lot, and we appreciate you taking the time to share your feedback. If you ever need anything, we're here to help! - Emond"
Jasmin Hernandez
March 26, 2025
5
out of
5
rating by Jasmin Hernandez
"Bernard is the reason for this 5-Star review. He helped clarify some concerns I had regarding my policy with professionalism and competence. His attention to detail also helped uncover some other issues that I was not notified of by previous agents. His proactive approach to retaining clients is exactly what this company needs. Thank you Bernard!"
We responded:
"Thank you for sharing your experience, Jasmin! Bernard's dedication to providing precise and thorough assistance makes a difference, and we're glad he was able to address your concerns while uncovering details. His proactive approach speaks volumes, and we appreciate you recognizing his efforts. We're grateful to have him on our team and for your kind words. If you ever need anything, don't hesitate to reach out! – Emond"
Steven Yee
March 22, 2025
5
out of
5
rating by Steven Yee
"I had the pleasure of working with Tina, who I can confidently say is the best! She’s incredibly friendly, takes the time to answer every question, and makes sure you understand every step of the process. Most importantly, she genuinely cares about her clients and worked hard to help me save money. If you're looking for an agent who is knowledgeable, patient, and truly has your best interests at heart, Tina is the one! Highly recommend!"
We responded:
"Hi Steven, thank you for sharing your kind review of Tina. We are glad to see that she has provided great service and showed how much she truly cares about all our customers. Thank you for the recommendation and for choosing us for your insurance needs. We look forward to seeing you soon so please do not hesitate to ask us any questions! -Emond"
Ulugbek Normatov
March 20, 2025
1
out of
5
rating by Ulugbek Normatov
"Mr. Emond. Your staff did not want to help me. I even called the main office, they did not help. What was the problem? 1) In January 2025, you took 2 payments from me for 532.9 + 532.9 = 1065.8 dollars. Explain why? 2) The first payment was 374 dollars. The second payment was immediately increased by 537 dollars. I asked why? Agent Brian said that because of the accident, they increased it by that amount. But when we filled out the questionnaire, we mentioned the accident. Mr. Emond, can you solve this problem? Can you refund me 532.9 dollars. I will be glad if you refund me, and I will change the rating to 5 stars. Mr. Эмонд. Ваши сотрудники не захотели мне помочь. Я даже звонил в главный офис, они не помогли. В чем была проблема? 1) В январе 2025 года вы взяли с меня 2 платежа на 532,9 + 532,9 = 1065,8 долларов. Объясните почему? 2) Первый платеж был 374 доллара. Второй платеж сразу увеличили на 537 долларов. Я спросил почему? Агент Брайан сказал, что из-за аварии они увеличили его на такую сумму. Но когда мы заполняли анкету, мы упомянули аварию. Mr. Эмонд, можете ли вы решить эту проблему? Можете ли вы вернуть мне 532,9 доллара. Я буду рад, если вы вернете мне деньги, и я изменю оценку на 5 звезд."
We responded:
"Hi Ulugbek, we are truly sorry to hear that our service did not meet your expectations. We would like to discuss this in further detail to see how we can make your experience better. Please give us a call at (718) 975-3420 so we can find a fix for this situation. Thank you! -Emond"
Rita Green
March 18, 2025
5
out of
5
rating by Rita Green
"I received very good service from State Farm: Diana helped me with a claim. She is very professional and polite."
We responded:
"Thank you for your kind words, Rita! We're glad to hear that Diana was so helpful. She takes pride in assisting customers and making the process as smooth as possible. If you ever need anything in the future, don't hesitate to reach out. We appreciate you! - Emond"
Anthony Haye (Tony)
March 13, 2025
5
out of
5
rating by Anthony Haye (Tony)
"Good help"
We responded:
"Thank you, Tony, for leaving us a review. Our team is glad to see we have served you in a helpful way and we look forward to doing it again soon. Please let us know if we can assist you in any way in the future! -Emond"
Robert Montana
March 12, 2025
5
out of
5
rating by Robert Montana
"Good service 👍"
We responded:
"Robert, Thank you for the fantastic 5-star review! We’re thrilled you had a great experience and truly appreciate your support. If you have any suggestions or need assistance, please don’t hesitate to reach out! -Emond"
julio lopez
March 11, 2025
5
out of
5
rating by julio lopez
"Thanks Diana from. SF, For helping me 😊 keep up the good job 👍"
We responded:
"Thank you for your kind review, Julio! I’m thrilled that our team, especially Diana, could provide you with a positive experience. If you have any questions or concerns, feel free to reach out. Thanks again for your feedback! - Emond"
Richemond Elizer
March 11, 2025
5
out of
5
rating by Richemond Elizer
"Thanks for being quick to email me back everything I needed"
We responded:
"Thank you for your feedback, Richemond! We're glad we could get you the information you needed quickly. If you ever have other questions, don't hesitate to reach out. We appreciate you! - Emond"
Carlos Gomez Valiente
March 10, 2025
5
out of
5
rating by Carlos Gomez Valiente
"Excellent costumer service."
We responded:
"Thank you for your feedback, Carlos! We’re glad you had a positive experience and appreciate you taking the time to share. If you ever need anything, we’re here to help! - Emond"
joe cianci
March 7, 2025
5
out of
5
rating by joe cianci
"Tristan Ferry is hands down the best agent I ever worked with. He’s attentive, knowledgeable and went above and beyond. I highly recommend."
We responded:
"We appreciate your feedback, Joe! Tristan strives to offer exceptional service, and it's fantastic to hear he's made such a positive impression. Your recommendation means the world to us, and we look forward to continuing to serve you. - Emond"
Jean Mimy
March 6, 2025
5
out of
5
rating by Jean Mimy
"Thank you Diana"
We responded:
"Thank you for your wonderful feedback, Jean. I'm thrilled that the team and I could create a positive experience for you. If you have questions or concerns, don’t hesitate to reach out. Thank you again for your support! - Emond"
Loretta Terranova
March 6, 2025
5
out of
5
rating by Loretta Terranova
"Excellent service with Diana is explained everything I’m happy with the service she gave me"
We responded:
"Hi Loretta, thank you for sharing your great review. Diana and the team are pleased to see that she provided great service and was able to help you find coverage that fits your needs. We thank you for choosing us and look forward to working with you again. Please let us know if you ever need anything! -Emond"
mike catalano
March 6, 2025
5
out of
5
rating by mike catalano
"Diana was so helpful and great must go visit her"
We responded:
"Updated 03/06/2025: Thank you for leaving us a wonderful review, Mike. We are delighted to know that Diana gave you outstanding service and that you recommend her. Next time you need assistance please do not hesitate to reach out to Diana or anyone else on the team. We are all happy to assist you! -Emond Thank you for sharing your experience, Mike! We're pleased to hear that you found our service clear and friendly. Your feedback is greatly appreciated! -Emond"
Christina Terranova
March 6, 2025
5
out of
5
rating by Christina Terranova
"Diana was so sweet and amazing very helpful"
We responded:
"We truly appreciate your review, Christina. Thank you for taking the time to do this and for the kind words for Diana. She and the team are always here to help whenever you may need it, so please reach out if you ever need assistance. We are here for you! -Emond"
levi rottenberg
March 6, 2025
5
out of
5
rating by levi rottenberg
"Emond Richardson State Farm Insurance provides phenomenal service with unmatched customer care. Their team goes above and beyond, ensuring every client feels valued and understood. They pay incredible attention to every detail. Truly the best—highly recommended!"
We responded:
"Thank you for your thoughtful review, Levi! The team and I work hard to provide attentive service and genuine care for each person we assist. It means a lot to hear that our dedication stands out. Your recommendation is truly appreciated, and we’re grateful for the opportunity to serve you. If there’s anything you need, don’t hesitate to reach out! - Emond"
Aretha M.
March 4, 2025
5
out of
5
rating by Aretha M.
"Thank you very much to Bernard K. and Diana U. for all your help helping me go over my policy. You were both very pleasant, knowledgeable and thorough."
We responded:
"Thank you for your kind words, Aretha! Bernard and Diana will be so pleased to know their efforts made a difference in your experience. Taking the time to go over your plan and making sure things are clear is essential to us. We appreciate your support and are here whenever you need assistance. - Emond"
WILLIAM TAPOGNA
March 4, 2025
5
out of
5
rating by WILLIAM TAPOGNA
"Yes, State FARM insurance company is a very wonderful place to be when you need them. They are really like a good neighbor as to saying goes. I have been with State Farm for many many years. I would estimate about maybe 20 years and they have always given me expert service and professional help, even if you have a slight problem or question, they are always willing and able to help you. I have met numerous people in the insurance world before, but none can surpass the professionalism and great service and wonderful people who work for State Farm is truly like having a good neighbor living right next-door to you every day is a wonderful feeling People travel all over the world to find good neighbors and good professional people but I State FARM you can actually rely on them to give you just a professional help advice and wonderful people to talk to God bless you all and thank you. I have never met a group of more wonderful people in my life. I am completely satisfied and happy to know that State FARM insurance is now and will always be my number one go to insurance company in the world. God bless you. God bless you, Chris, Thai and Ted and Simone and SANDY and Marsha and Catherine and all the wonderful people that still workday after day and the office you people are truly an inspiration for all the young people in this world to become professional workers like you State FARM thank you and God bless I had recently just spoke with Bernard a professional gentleman and Iman Richardson is also a wonderful agent to professional people like Bernard and Iman Richardson is an inspiration for all the people in the world to become professionals thank you thank you I am 74 years old. I have never seen such a wonderful group of people assembled together to form such a great company is like a good neighbor. It’s the truth. If I put my right hand up and my left hand on the Bible, I was solemnly swear to tell the truth to whole truth and nothing but the truth State Farm insurance company is actually your best bet for or any insurance needs that you want go for it you won’t be sorry it is your best bet it is a win-win situation"
We responded:
"Thank you so much for your heartfelt and incredible review, William! We are truly honored by your kind words and support over the past 20 years. It brings us joy to know that your experience with our team has been so positive. Your praise for their professionalism, care, and neighborly spirit means the world to us. Providing knowledgeable service and personal support is our highest priority, and it’s terrific to hear how satisfied and inspired you feel. Your loyalty and enthusiasm remind us why we do what we do, and we are grateful for your continued confidence in State Farm. If there is ever anything we can do to assist you, please don’t hesitate to reach out. Thank you again for your amazing review—your words inspire us all! - Emond"