
State Farm® Insurance Agent Emond Richardson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Armen Yegoryan
August 25, 2025
"Absolutely the worst agency I mean I’m not going to reveal my identity but Everyone should know that 80% of agents here are absolutely ridiculous because they never have any idea on anything and the only way that you’d get any discount is by purchasing the useless life insurance with drive safe stuff and honestly if you join this agency they won’t even help you out with anything especially when you move out from your location and ask for help regarding them aiding you with your transfer to another agency long story short avoid them and yall thank me later promise!"
Marilyn Ceasar
August 22, 2025
"Very good"
Ibr Ish
August 18, 2025
"brain lewis is a responsive person, he explained everything to me and I learned everything I needed. Thank him very much"
"Thank you for your fantastic review, Ibr! We're glad to hear that Brian was responsive and took the time to explain everything clearly. It's great to know you feel well informed. We'll be sure to pass along your thanks to him! If you need any further assistance, please don't hesitate to reach out. -Emond"
Rick Eisenberg
August 15, 2025
"I just had an absolutely great experience with Tina this agency....I was able to save hundreds of dollars which, although sometimes is just the right circumstances, is a big win. Tina is very pleasant and enjoyable to deal with; she listens and works with you to get you the most appropriate coverage. NO hard sell, just competence and knowledge. I have been purchasing insurance for almost 50 years, and this is hands down the best experience I have ever had"
"Hi Rick! Thank you so much for your wonderful review! We're delighted to hear that Tina was able to help you save significantly while providing knowledgeable and attentive service. It means a lot to us that, with your extensive experience in insurance, you found this to be your best experience ever. Tina truly cares about finding the right coverage without any pressure, and we’re grateful you recognized that. We look forward to continuing to serve you! -Emond"
Juan Moscol
August 14, 2025
"I had the absolute pleasure of working with Tina, my State Farm agent, and I cannot say enough about how outstanding she is. From the moment we connected, Tina was delightful, charismatic, and incredibly professional. Her depth of knowledge made every step of the process smooth and stress-free, and she took the time to explain everything clearly, ensuring I understood all my options. Tina’s friendly personality and genuine care for her clients set her apart from anyone I’ve worked with before. She is truly a gem in her field, and I would only do business with her. I highly recommend Tina and State Farm to anyone looking for exceptional service and peace of mind. Kind regards Juan Moscol"
"Thank you so much, Juan, for your heartfelt and glowing review! We're thrilled to hear that Tina provided you with such outstanding, professional, and caring service. She truly strives to make every experience smooth and stress-free, and your kind words mean a lot to us. We’re grateful for your recommendation and look forward to being here for you whenever you need us. Thanks again for choosing State Farm! -Emond"
Jamshid Rubinov
August 8, 2025
"Honestly never been so regretful with this agency everyone there has no idea what the hell happens after the claim is opened and they’re focused on just selling more life insurance also whatever questions you ask anybody there nobody actually has any freaking idea Basically I’m very disappointed"
"Jamshid, After reviewing our records from the past three years, we have been unable to locate anyone with your first or last name who has had insurance or claims with our office. Could this review possibly concern a different office? Best, Emond"
Peter Yip
August 4, 2025
"Diana was helpful and friendly. Made getting insurance easy and seamless. Definitely would recommend."
"Updated 08/05/2025: Peter, Thank you so much for your kind words! We're thrilled to hear that Diana made your insurance experience easy and seamless. Your recommendation means a lot to us! If you ever need assistance in the future, we're here to help. -Emond That’s fantastic to read, thanks for your feedback, Peter! David works hard to create a great experience for each Good Neighbor, I’ll make sure he knows you appreciated his help! -Emond"
Miguelito
July 31, 2025
"When I called my State Farm office to resolve an issue in regards of reducing my auto insurance, Bernard Kleyman the receptionist was helpful and was able to add my safety certificate to help reduce my monthly payments. Thank you for everything you have done for me. Miguel Perez"
"Thank you, Miguelito, for your wonderful review! We're glad to hear that Bernard was able to assist you promptly and help reduce your monthly payments. We appreciate your kind words and are always here to support you with any insurance needs. Thanks again for choosing us! -Emond"
Marjona Abdullaeva
July 30, 2025
"Brain сделал все очень удобно и по доступной цене я благодарена"
"Updated 07/31/2025: Marjona, Большое спасибо за ваши добрые слова! Мы рады слышать, что Brian сделал все удобно и по доступной цене для вас. Ваша благодарность очень важна для нас! -Emond Translation: Marjona. Thank you so much for your kind words! We're delighted to hear that Brian made everything convenient and affordable for you. Your gratitude means a lot to us! -Emond Thank you for the 5 stars, Marjona! I’m very happy that Antonio was able to provide some great service and help you out. -Emond"
Damali Toney
July 24, 2025
"I have never experienced such attention and care from anyone like I did with Tina. Tina made me feel like I was talking to family that just happens to work at an Insurance company. She was extremely knowledgable, friendly and funny. I learned a lot from Tina and she gave me the best quote that works with my budget. She also armed me with the best protection for my family, myself, pedestrians and other drivers. You have an amazing employee. I hope you can show your appreciation for having such a great employee, in ways that I may never know but she will. Thank you"
"Damali, Thank you so much for your wonderful review! We're thrilled to hear that Tina provided you with such exceptional care and made you feel like family. It's great to know she was knowledgeable, friendly, and able to find the best coverage to fit your budget while protecting you and your loved ones. We truly appreciate your kind words and will be sure to share your feedback with Tina. Your recognition means a lot to us and encourages us to keep delivering outstanding service. Thanks again for choosing us! -Emond"
Murad M
July 17, 2025
"Respond to my email very fast very helpful thank you"
"Thank you so much for your kind review, Murad! We’re thrilled to hear that you received a quick and helpful response. We aim to provide prompt and efficient service, and we’re happy we could assist you. If you ever need anything else, reach out anytime. I appreciate your support! - Emond"
Islam K
July 11, 2025
"Огромное спасибо выражаю строховому специалисту Brian Lewis, который максимально быстро и профессионально помог мне оформить страховку. Спасибо!!!"
"Islam, Спасибо большое за ваши добрые слова! Мы рады слышать, что Брайан Льюис оказал вам быструю и профессиональную помощь. Ценим ваш отзыв и с нетерпением ждем возможности помочь вам снова в будущем! -Emond Translation: Islam, Thank you so much for your kind words! We're delighted to hear that Brian Lewis provided you with fast and professional service. We appreciate your feedback and look forward to assisting you again in the future! -Emond"
Waldestrudis Acevedo
July 11, 2025
"I was having the worst week of my life. Then I call because my wife keeps getting messages about the bill being past due. I call angry to give somebody a piece of my mind. By the time Katie Canela was finished with m I was laughing and my week was not so bad. You’re lucky to have someone like her working for you."
"Thank you so much for sharing your experience, Waldestrudis! We're thrilled to hear that Katia Canela was able to turn your day around and bring a smile to your face during a tough week. We’re truly lucky to have her on our team, and we appreciate you recognizing her exceptional support. If you ever need anything else, don’t hesitate to reach out! -Emond"
Sergey Mineev
July 7, 2025
"I strongly advise against dealing with this insurance company. Due to incomplete information provided to me, my insurance policy unexpectedly increased from $4,000 to $10,000 — a $6,000 difference. This is absolutely unacceptable. Be very careful: make sure to verify all details in advance and read the terms thoroughly. This kind of experience completely undermines trust in the company. Reply: Thank you for your reply. I understand that the premium is based on payroll, but the issue here is that the information provided at the time of binding was incomplete or unclear. Had I been made fully aware of how significantly the premium could increase, I would have reconsidered or at least planned differently. A $6,000 jump is not a minor adjustment — it’s a drastic change, and it should have been clearly communicated upfront. Transparency is key in building trust, and unfortunately, that was lacking in this experience. I hope this feedback helps improve your communication with future clients."
"Thank you for sharing your feedback. As discussed at the time of binding, your policy is based on payroll, which directly impacts the premium. When payroll changes occur, such as hiring employees, the premium is adjusted to reflect the increased exposure. If you have any questions, feel free to reach out. We’re here to help. -Emond "
Patrick Lee
July 4, 2025
"Saad Ahmed went above and beyond to assist in problem solving the reissuance of our rental property insurance. He immediately grasped the issue, then picked it up from there, keeping me apprised of progress through to resolution. Very pleased with his service excellence!"
"Updated 07/07/2025: Thank you so much for your kind words, Patrick! We're thrilled to hear that Saad Ahmed provided exceptional service and effectively resolved the issue with your rental property insurance. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. If you need any further assistance, please don't hesitate to reach out! -Emond 06/17/2024: Patrick, thank you for your fantastic feedback! We are so pleased to hear that Tina exceeded your expectations and provided outstanding service. Her commitment to our Good Neighbors is truly inspiring. If you have any other needs or questions, we are here to help! -Emond"
Chino
July 2, 2025
"Brian Lewis was extremely helpful. Came in looking for a quote and ended up walking with a new policy with a great rate."
"Thank you for your fantastic review Chino! We're delighted to hear that Brian was able to provide you with a great rate and excellent service. It's wonderful that your visit turned into a positive experience with a new policy that meets your needs. We appreciate your trust and look forward to assisting you again! -Emond"
Samantha Diaz
June 27, 2025
"I’ve had a solid experience with this office! We’ve had a policy with Andy for three years now. Today Diana called to go through our policy and explain our current selections and discounts, and was quick to answer any questions!"
"We truly appreciate your wonderful review, Samantha! Andy is a fantastic asset to our team and works so hard to help Good Neighbors like you. Thank you again, and Andy and I hope to see you again soon! -Emond"
Dilshod Dzhurabaev
June 23, 2025
"Брайн помог сделать выгодную и не дорогую страховку на автомобиль и сделал страховку на жизнь. Все получилось супер. Спасибо!"
"Dilshod, thank you for the 5 star review! I’m happy Alex was able to resolve your issue. - Emond"
Doston Khursanov
June 23, 2025
"BRIAN LEWIS с ним общаться было очень легко и он очень вежливый со мной общался и предлагал меня самый выгодный цены и я вам предлагаю что приходить здесь"
"Doston, Большое спасибо за ваш замечательный отзыв! Мы рады слышать, что Брайан сделал ваш опыт таким положительным. Его стремление предоставлять отличный сервис и конкурентоспособные цены действительно ценится. Мы благодарны за вашу рекомендацию и с нетерпением ждем возможности помочь вам и другим в будущем! Если вам понадобится что-то еще, не стесняйтесь обращаться к нам. -Emond Translated: Doston, Thank you so much for your fantastic review! We're delighted to hear that Brian made your experience so positive. His dedication to providing excellent service and competitive pricing is truly appreciated. We’re grateful for your recommendation and look forward to assisting you and others in the future! If you need anything else, feel free to reach out. -Emond"
karl darwish
June 18, 2025
"A local office that act like your friend in these busy time . Always updating you on your policy and payments. Diana is a real professional ."
"Thank you so much for your kind words, Karl! We're thrilled to hear that you feel supported and informed by Diana and our team. If there's anything we can do to earn that 5-star rating from you, please let us know! Your feedback is invaluable. We appreciate your trust in us! -Emond"
Harry Tolbert
June 15, 2025
"Excellent presentation and very professional"
"We appreciate your review, Harry! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Emond"
Adrian Rodriguez
June 11, 2025
"Great experience"
"Adrian, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again soon! -Emond"
Simeon Banister
June 10, 2025
"Brian was exceptionally helpful and responsive. He worked to resolve a challenging issue, even working across State Farm internally to find answers. His efforts and customer service are greatly appreciated."
"Thank you so much for your kind words, Simeon! We're thrilled to hear that Brian was able to assist you effectively and go above and beyond to resolve your issue. We take pride in our team's commitment to excellent customer service. We appreciate your feedback and look forward to serving you again in the future! -Emond"
EXPERT AIR INC
June 2, 2025
"Brian was very helpful. I recommend him to everyone. He also speaks Russian quite well."
"Thank you for your wonderful review! We're delighted to hear that Brian was able to assist you effectively and that you appreciate his language skills. Your recommendation means a lot to us, and we’re grateful for your support. If you or anyone you know needs assistance in the future, please don't hesitate to reach out! -Emond"
Umar Jilani
June 2, 2025
"Brian is best awesome coustomer service"
"Umar, We appreciate your review! We are delighted to know you had a great experience with Brian and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. -Emond"